Focus in class is so critical, therefore we ask you to observe the following rules of etiquette…

TALKING: Talking during class is just not cool. It is a distraction to other clients. Unless you’re giving a shout out or sharing positive energy, please cease conversation once class has begun.

TYPING: Typing on any device during class is not OK. It disrupts your experience as well as others. Please leave your phone in a cubby or in your bag. 

BEFORE/AFTER CLASS: If you enter the studio while a class is in session, please remember to remain quiet until the class is complete so you don’t distract your fellow Psycle friends. After class, please be conscious of the next class using the space so they can start on time and provide a great Psycle experience.

EQUIPMENT: This is your studio, please take care of it by cleaning off the bikes and equipment. Also, let the instructors know immediately if your bike – or strength equipment – requires maintenance. We are committed to maintaining our equipment to the highest standard.  

FRONT ROW ETIQUETTE: The front row dictates the rhythm of the class. If you choose to ride in the front row we ask that you follow the instructor and stay on the beat because the person behind you is following you as their guide.

CANCELLATIONS: Our 12 hour cancellation policy means that you will be charged for your class unless you cancel prior to 12 hours before the class start time. We recognize life happens, so if you are not able to make class and are within the 12 hours, please cancel ahead of time so someone who is on the wait-list can be notified that they have a spot.  It may be you on the waitlist next time…

CONSIDERATION: Class starts on time. If a class is sold out and there is a wait-list, your bike or strength room spot will be given to the next person on the wait-list 4 minutes prior to the start of class. If you have to leave class during the cool down, please do so quietly.  

Gum and earplugs have a place, in your mouth or in your ears (your choice) but one place they shouldn’t be is on the floor. Please pick up your used gum and earplugs and throw them in the trash.

FRIENDLY & WELCOMING: Whether you’re in the strength room or the spin room, be kind to your neighbor as you would want them to be kind to you. We were all new to Psycle once and it was nice to have a friendly face to help us get set up and feel comfortable. You never know, the new person next to you might just become your friend.